CLIENT MACHINES NOT CONNECTED WITH SERVER, RESULTING WHICH GENISYS USERS NOT ABLE TO LOGIN TO DATABASE ERROR MESSAGE " DATABASE NOT CONNECTED " THE FOLLOWING STEPS MAY HELPFUL TO IDENTIFY / RECTIFY THE PROBLEMS: CLIENT MACHINE: START ----> RUN ----> ping <Server IPaddress> -t ** if you get the result as "TIMED OUT", then there is a problem ** Check the "LAN-CARD" cable is plugged correctly, if not fix it up properly and then check the connectivity. ** Eventhen Network connection is not establieshed. SERVER: ** Check the "LAN-CARD" cable is fixed correctly with Server and Router, if not plugged it up properly and then check the connectivity. ** Eventhen Network connection is not established. ** START ---> SETTINGS ---> NETWORK CONNECTIONS ----> OPEN ----> ** if "LOCAL AREA CONNECTIONS" is having "RED-CROSS SIGN and NOTCONNECTED" ** RIGHT-CLICK "LOCAL AREA CONNECTIONS" and change the ENABLE button to DISABLE The RED-CROSS SIGN will disappear and connection will be established. CLIENT MACHINE: *** NOW USERS WILL BE ABLE TO LOGIN TO GENISYS DATABASE *** |
Thursday, June 30, 2011
PROBLEM IN NETWORK CONNECTIVITY BETWEEN SERVER AND CLIENT MACHINE
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IF PROBLEM IS NOT YET SOLVED, THEN THERE CAN BE PROBLEM IN SQL NET EASY CONFIGURATION. YOU HAVE TO DO SQL NET EASY CONFIGURATION AGAIN FROM START/PROGRAMS/ORACLE FOR WINDOWS NT/ . BECAUSE IN THIS OPTION IP ADDRESS OF THE SERVER IS GIVEN UNDER THE "INS" OPTION. CHECK WHETHER THIS IP ADDRESS IS CORRECTLY GIVEN OR NOT. IF NOT, CORRECT IT AND GENISYS WILL WORK
SANJEEV BHATEJA
ASST MANAGER
if problem is not yet solved then check whether ip address of the server is correctly given in sql net easy configuration in start/programs/oracle for windows nt option.
THIS IS NOT A SQL NET EASY CONFIGURATION PROBLEM. IP ADDRESS OF SERVER IS CORRECTLY GIVEN IN THE CLIENT MACHINE.
SOME USER HAS UNKNOWINGLY DISABLED THE LOCAL AREA NETWORK CONNECTIONS, RESULTING WHICH NONE OF THE CLIENT COULD ACCESS GENISYS DATABASE.
IT HAS OCCURRED IN SOME OF THE OPERATING OFFICE.
NAGESWARAN AG
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